The Single Best Strategy To Use For Telus technical support

You win by getting the paperwork and copies of anything sent. I'd all of that when speaking to a rep in man or woman. He instructed me the delivers and options were not Section of any promo, and defined how Telus was getting flooded with these types of concerns.

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I obtained the exact same connect with.She explained her name was Jennifer Smith and experienced a thick accent. I've straight away reset my koodo password and cancelled my charge card. She had my telus and many others. account amount by now.

Hello there RoHo_ and many thanks for your time, our crew will be content to investigate this along with you. We will want more info with regards to your account so we are going to send out you a private information shortly, many thanks!

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Nevertheless, the very best just transpired. Soon after speaking with Telus business, I was not pleased with the plan made available and requested for being tranferred to the LOYALTY dept. She modified the price of the information strategy but amplified the price of the phone for your net of -$one. WHAT A JOKE!!!

I far too are hoodwinked into signing up with them - cellular, internet and home stability.  Was instructed my cellular is not going to improve if I upgrade (Phony, which I must have identified much better but the rep saved insisting immediately after asking numerous periods).  Property security is simply not necessary for me, although the worsted Section of it is the fact that It is really genuinely not something that is trusted.  My lock that's alleged to unlock having a passcode refuses to operate.  The installer arrived back to repair it but it worked 2 times following he reset it then not considering the fact that.  Then In the event the internet goes out it is actually useless, so far as I am able to see It is offline then.

The TELUS workforce acknowledges that our do the job spans lots of Territories and Treaty areas and we've been grateful for the normal Know-how Keepers and Elders who're with us right now, anyone who has gone before us and the youth that encourage us.

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I expend about $4500 a year with Telus. In January I got an outdoor camera for $seven/thirty day period but regretted it and needed to return it. It absolutely was new during the box - only plugged in to check it. Following a several several hours waiting around about the cell phone I figured out that there's a $340 price to cancel. That is a great deal for a $fifty digicam. I pleaded Along with the agent to waive the cost due to the fact I am a loyal customer for therefore very long. He explained a manager will call to debate. No one known as again.  Per month later I attempted once again. Lastly, in April, after eight hours over the cell phone concerning this issue nearly that point, I gave my ultimatum… waive the high cancellation cost or I cancel many of the services with Telus and go some other place. No. So, I cancelled every thing. A disgrace, since I haven't had just one problem While using the Television, internet, or cell phones and liked Telus… for over fourteen years. Even so the $seven charge persisted. Sigh. Far Telus technical support more several hours around the cell phone. Why Is that this the sole way to communicate? It's so frustrating plus a colossal squander of your time.

Simply just type the details of your inquiry within a concept and it will be sent to the human agent. Messaging here is asynchronous (non-Dwell), so you're able to near the application or go about your day even though the agent performs to getting you a resolution.

I guess I'm just aged, but I keep in mind a time when you might simply call a business, speak to a human with no sitting down on hold for hours, and actually get customer service. Thanks Telus for a great customer practical experience.

La fonction de recommendation automatique permet d'affiner rapidement votre recherche en suggérant des correspondances possibles au fur et à mesure de la frappe.

I had been just aiming to depart some suggestions (also to vent) so that perhaps Telus could make communication a lot easier Sooner or later. The entire ordeal was very distressing - throughout a bit digicam I desired to return. 

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